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Our Service Department is still open by appointment and customers are welcome to enter the building to drop-off and pick-up vehicles.  However if you would prefer not to come inside we are happy to offer a contactless option. 

How to Use our Contactless Service:

  1. When you arrive at the dealership simply park your vehicle in any available spot at the front of the building.  
  2. Find our secure key-drop box located right outside the main doors (see photos below)
  3. Fill out the supplied envelope with the required information, place keys in the envelope and deposit it in the box.  Or save time and download the form below and fill it out ahead of time. 
  4. Call and speak to one of our service advisors (519-886-2625) to let us know that your vehicle has arrived
  5. When your vehicle is complete we will contact you to arrange the pick-up details.

Need to book an appointment?  You can book online or call 519-886-2625 and speak to a member of our service department. 

Please note we are unable to offer shuttle service at this time but do have loaner vehicles available. Our customer lounge is also temporarily closed. 

Thank you for your understanding and we appreciate everyone's patience during this difficult time.  

Download drop-off sheet

Schlueter Hyundai in Waterloo

Schlueter Hyundai in Waterloo


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